1. Before purchase
Before confirmation, Ping or the app store displays the currency, total price and taxes, billing period, any trial, included paid features and renewal terms. If that information is absent, no paid subscription is offered through that screen.
2. Billing, cancellation and refunds
App Store or Google Play purchases are processed under the store's payment terms. Automatic renewal applies only when disclosed before purchase and can be cancelled in store settings before the next charge. Deleting the app does not itself cancel a subscription. Store refunds are requested from the store; direct-payment requests go to info@my-ping.app. Mandatory consumer remedies remain available.
3. Changes
A price or plan change for a future period requires prior notice and fresh confirmation where required. Non-payment can end paid benefits but does not delete the account or remove core free functions beyond the previously disclosed plan boundary.
Version: 2026-08-10 · Email: info@my-ping.app